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Privacy Policy – CoquiTech AI Agency

Last Updated: May 19, 2026

Welcome to CoquiTech AI Agency (“CoquiTech”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect information when you interact with our websites, services, software, advertisements, forms, platforms, and communication channels.

By using our services or submitting information to CoquiTech AI Agency, you agree to the practices described in this Privacy Policy.

1. Who We Are

CoquiTech AI Agency is a Puerto Rico-based technology and artificial intelligence solutions company focused on:

  • AI automation

  • ERP and CRM implementations

  • Odoo implementations and integrations

  • Sports technology platforms

  • Websites and eCommerce solutions

  • Live statistics and sports systems

  • Payment and registration systems

  • Business process automation

  • Digital infrastructure and operational systems

Official Website: https://coquitech.org

2. Information We Collect

We may collect personal, organizational, technical, operational, and usage information including but not limited to:

A. Personal Information

  • Full name

  • Email address

  • Phone number

  • Mailing or business address

  • Organization or company name

  • Position or role within an organization

  • Social media profiles or public business information

B. Organization & Operational Information

Depending on the service requested, we may collect:

  • Number of athletes, teams, employees, or users

  • Operational workflows

  • Registration data

  • Inventory or business management data

  • Scheduling and organizational information

  • Accounting or billing-related data

  • Customer or athlete information

  • Communication preferences

C. Technical Information

When visiting our websites or systems, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website activity and interactions

  • Referral URLs

  • Approximate location information

  • Cookies and analytics data

D. Marketing & Advertising Data

If you interact with our advertisements, forms, or campaigns, we may collect:

  • Lead form responses

  • Ad engagement information

  • Interests and interaction behavior

  • Form qualification responses

  • Communication preferences

  • Website visits and conversion events

3. How We Use Information

We use collected information to:

  • Provide and improve our services

  • Communicate with clients and leads

  • Qualify potential clients

  • Deliver demos, consultations, proposals, and support

  • Build and manage software systems

  • Process registrations, payments, and operational workflows

  • Improve security and system reliability

  • Conduct analytics and performance monitoring

  • Send updates, marketing, or educational content

  • Detect fraud, abuse, or unauthorized access

  • Comply with legal obligations

4. Marketing Communications

By submitting forms, requesting information, or interacting with CoquiTech AI Agency, you may receive:

  • Emails

  • Phone calls

  • SMS or WhatsApp communications

  • Marketing messages

  • Follow-up communications

  • Educational or promotional content

You may opt out of marketing communications at any time by contacting us or following unsubscribe instructions when available.

5. Sharing of Information

We do not sell personal information.

However, we may share information with trusted third parties when necessary to operate our services, including:

  • Hosting providers

  • Cloud infrastructure providers

  • Payment processors

  • CRM and ERP platforms

  • Analytics providers

  • Email and communication providers

  • Advertising platforms

  • Technology integration partners

  • Legal or regulatory authorities when required

Examples of platforms or providers we may use include:

  • Odoo

  • Microsoft 365

  • Meta Platforms

  • Google services

  • Stripe

  • Twilio

  • OpenAI and AI infrastructure providers

Third-party services may have their own privacy policies and data handling practices.

6. Cookies & Tracking Technologies

Our websites and systems may use:

  • Cookies

  • Pixels

  • Analytics tools

  • Tracking technologies

  • Session storage

  • Advertising and remarketing technologies

These technologies help us:

  • Improve user experience

  • Understand website traffic

  • Measure advertising performance

  • Personalize content and services

  • Improve security and functionality

You may disable cookies in your browser settings, although some functionality may be affected.

7. Data Security

We implement commercially reasonable technical and organizational safeguards designed to protect information from:

  • Unauthorized access

  • Loss or theft

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

However, no online platform or transmission method is completely secure. We cannot guarantee absolute security.

8. Data Retention

We retain information for as long as reasonably necessary to:

  • Provide services

  • Maintain operational records

  • Comply with legal obligations

  • Resolve disputes

  • Improve our systems

  • Enforce agreements

We may retain anonymized or aggregated information indefinitely.

9. Children’s Privacy

Our services are not directed toward children under 13.

If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to remove it.

Sports organizations using our systems are responsible for ensuring they have appropriate permissions and consents when providing athlete or participant information.

10. International Data Processing

By using our services, you understand that information may be processed or stored outside of Puerto Rico or your local jurisdiction using cloud-based or international infrastructure providers.

11. Client Responsibilities

Clients using CoquiTech systems are responsible for:

  • Obtaining required permissions and consents

  • Maintaining lawful data collection practices

  • Properly handling customer or athlete information

  • Complying with applicable laws and regulations

  • Managing internal user access and permissions

12. Third-Party Platforms & Integrations

Our services may integrate with third-party systems and platforms. CoquiTech AI Agency is not responsible for the privacy or security practices of external platforms not controlled by us.

Users should review the privacy policies of any connected services.

13. Your Rights

Depending on your jurisdiction, you may have rights related to:

  • Accessing your information

  • Correcting inaccurate information

  • Requesting deletion of information

  • Objecting to certain processing activities

  • Withdrawing consent

  • Requesting copies of your information

To exercise these rights, contact us using the information below.

14. Disclaimer

CoquiTech AI Agency provides technology and operational systems “as available” and “as is.” While we strive to maintain secure and reliable systems, we do not guarantee uninterrupted availability, error-free operation, or complete protection from all security threats.

15. Updates to This Policy

We may update this Privacy Policy periodically.

Changes become effective upon posting the updated version on our website.

Continued use of our services after updates constitutes acceptance of the revised policy.

16. Contact Information

For privacy-related questions, requests, or concerns, please contact:

CoquiTech AI Agency

Website: https://coquitech.org

Puerto Rico

17. Consent

By using our services, websites, systems, forms, advertisements, or platforms, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein.